Delivery and Returns
delivery time
📦 Your order is carefully prepared and shipped within 24 to 48 business hours.
The average delivery time in Europe is 2 to 8 working days depending on the destination country.
A tracking number will be sent to you as soon as the shipment is dispatched.
Return policy
🔁 You have 14 days from receipt to make a return or exchange.
⚠️ In case of damaged, missing or defective items, you have 3 working days after receipt to notify us, with supporting photos, at the following address: info.karmicartisan@gmail.com
For more details, see our return policy in the website footer.
Origin of our products
Our pieces come from artisan workshops located mainly in Asia, where they are carefully crafted using traditional techniques.
They are then stored and shipped from our logistics partners in Europe, in order to ensure fast and reliable delivery times.
Each creation is selected for its quality, authenticity and unique character.
Delivery costs
Delivery costs €4.90 for all orders within Europe.
A large format delivery fee of €9.90 applies to bulky items or orders over €350.
All shipments are made from Europe, with tracking available as soon as your package is sent.
Secure payment
All transactions on our store are 100% secure thanks to SSL encryption.
We never have access to your banking information.
You can pay for your order with confidence by credit card (Visa, Mastercard, American Express), Shop Pay, Apple Pay or Google Pay.
